Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Mark & Sarah Toronto. By placing an order, you agree to these terms.

1. Applicability

By placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Product Information

We strive to ensure all product descriptions and information are accurate. However, minor errors, inaccuracies, or variations may occur.

3. Orders & Payment

Orders are processed only after full payment has been successfully completed. Available payment methods may vary depending on your location.

4. Processing & Delivery

• Processing time: 1–3 business days
• Estimated delivery time: 5–12 business days
• Orders are shipped directly from international suppliers
Delivery times are estimates and may vary due to customs or carrier delays.

5. Returns & Cancellations

Please refer to our Return Policy for full details.
Orders cannot be canceled once they have been processed or shipped.

6. Liability

We are not responsible for lost, stolen, or damaged packages once tracking confirms delivery.
Customers are responsible for providing accurate shipping information.
Address errors must be reported within 24 hours of placing the order.

7. Intellectual Property

All website content, including text, images, and logos, is the property of Mark & Sarah Toronto and may not be used without permission.

8. Complaints Procedure

Complaints can be submitted via info@marksarahtoronto.com.
We aim to respond within 5 business days.

9. Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and applicable federal laws of Canada.

10. Additional Legal Notice

By placing an order, you acknowledge that:
• Shipping times are estimates and not guaranteed
• Orders may be shipped internationally
• Customs duties and taxes are the responsibility of the customer
• All purchases are subject to our policies
We reserve the right to cancel or refuse any order suspected of fraud.